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Recent site problems

Discussion in 'Announcements' started by flc, Nov 21, 2016.

  1. flc

    flc Professional Site Breaker

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    so I've been looking into the recent problems with the site, and... well, I don't think it's anything that I can actually fix.

    the short version is that the database is refusing connections due to a setting that I can't actually change (because it's on the host's end of the server configuration), which in turn is based on the fact that we moved back to a smaller server so that I could actually afford to keep the site running.

    I've tried everything I did before to fix it and nothing's worked; only things that I can really do at this point are beef up the infrastructure (not happening) or try reinstalling xenforo (which requires me buying a new licence, which is also not happening). that having been said, this part of the config shouldn't even be triggered under normal circumstances, so it's probably caused by bugs in the server code brought about by some of the addons that were installed over the years. I am not, however, debugging thousands of lines of undocumented php code with no error logs or source control.

    best case is I can get a new host sorted out, though I'm not convinced that's a good use of my time. worst case the site's going offline next payment cycle (which iirc is mid-january) and I'll give a backup of the db to anyone who makes a replacement and is willing to actually do something about cleaning up the community. incidentally, I'm pretty sure that if anyone wanted to take this site off my hands, doing so with a copy of the current messages and a fresh install of xenforo would be far more sane than trying to fix this shitty codebase we currently have.

    for now I've disabled supporter (because the database is killing that too) and manually given supporter to the people who bought it since it started acting up.
     
    Eevee, Rush, Mister Wu and 13 others like this.
  2. Tzuzu

    Tzuzu 美月 MKU Staff

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    What is your discord mr flc
     
  3. Spoofy

    Spoofy

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    lol I was going to support in like a week or month but that's fine :/
     
  4. ~Maidvelia❤~

    ~Maidvelia❤~ Red Like Roses WL Staff

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    Wiimmfi FC:
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    Let's not have this turn into The Pirate Bay also.
     
    Aditya~, Typhoon, Mister Wu and 5 others like this.
  5. TGKiltron

    TGKiltron The Great

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    Forever Pirates would purchase the booty
     
    Funky Kong. and Knee like this.
  6. Nolia.

    Nolia. mach*

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    good luck, hope this gets solved
     
  7. Funky Kong.

    Funky Kong.

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  8. Fruitz

    Fruitz you’re our last hope.

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    Good luck fixing these issues, thank you for making a thread about it when you could have very well said nothing. :)
     
    Funky Kong. and ~Maidvelia❤~ like this.
  9. xSpade24

    xSpade24

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    I'll try to gather some pocket change and hit that Support Button.
     
    x likes this.
  10. ace

    ace lmaO

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  11. Rookie

    Rookie

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    mkw.com got us all like



    Regardless, hope things can get worked out so the site can stay up. If for whatever reason this isn't possible, all I ask from the staff team to give us a warning to collect all of our stuff off here since everyone lost so much from mkw.com. I'll stay positive though and think that we'll pull through.
     
    Aditya~, Tzuzu, Effect and 7 others like this.
  12. inviso

    inviso

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    Problem with giving a warning is the shitposters will go on a huge spree knowing the impending closure.
     
  13. Harm

    Harm Jupiter Drive

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    The site has enough staff that it won't be a huge problem if banhammers are tossed around like wild and users have at least some common sense. Knowing we'll need to backup league history and other stuff is kind of important imo and worth dealing with an influx of shitposts.
     
    Rookie and ~Maidvelia❤~ like this.
  14. Savannah

    Savannah Thunder & Lightning WL Staff

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    We've got backups of the site, so the data's not being lost thankfully. We've got the payment sorted out, now all we need is a new web host and someone to take the role of maintaining the site, and we've got 2-3 people in mind for that so far. We need someone experienced with XenForo and coding (hey if you got this, you should contact me and we can talk).

    The site's moving towards being in a safe position, don't worry about the worst case scenario happening.
     
    Mister Wu, Rookie, Jake and 2 others like this.
  15. Aqua

    Aqua

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  16. D!ddy Manz

    D!ddy Manz

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    Personally I don't care that much if the site does die. I don't really come on here that often.

    For the sake of people who DO care though, gl getting a new forum payer (if that makes sense). This site is going down the shitter and it's all because of the fuckered host.
     
  17. Savannah

    Savannah Thunder & Lightning WL Staff

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    To follow up on this, we've found a new maintenance admin shortly after I made that post. We're safe now.
     
  18. D!ddy Manz

    D!ddy Manz

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    Ah that's good news.
     
    Nozzles likes this.
  19. AGP

    AGP

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    Good to see you've still got the site under control :)
     
  20. Amaya

    Amaya hi

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    liking the optimism right here!!!!!

    but srsly, it's a relief we all are safe for now

    personally i would be pretty happy to see some of the dog shit in the community cleaned up for once though if we did have to change sites
     
    Twonk likes this.
  21. AGP

    AGP

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    So.. what was the cause of the downtime? Was it scheduled by the web host or did they break something?
     
  22. Nolia.

    Nolia. mach*

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    The owner actually stopped carring about the website and didnt rlly do anything about ut, all i know
     
  23. Savannah

    Savannah Thunder & Lightning WL Staff

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    The site host was doing emergency maintenance.
     
    tylerr, Oliver, AGP and 1 other person like this.

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